frequently asked questions
Getting Started
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Starting is simple. Book your free 30-minute consultation, call here, or reach out to us at hello@retreatmylife.com, and we’ll get back to you within 24 hours.
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Our free consultation is a 30-minute phone call designed to explore whether we’re the right fit for you. We’ll ask a few questions about what you’re seeking, share how our therapists and programs work, and answer any initial questions you may have. There’s no pressure—just a chance to connect and explore what’s possible.
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Your mental health journey is unique, which is why we start with a complimentary consultation. This initial conversation helps us understand your challenges and goals, guiding us to determine if our services align with your needs.
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re: treat offers a more expansive model of care. Traditional therapy often takes place weekly, on the couch. We honor that—and go beyond it. Our programs may include somatic work, community experiences, creative practices, and nature- or movement-based healing. Think of it as therapy—plus all the parts of life that support your nervous system, your soul, and your sense of meaning.
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Absolutely. While many clients work with us long-term, we also welcome those seeking short-term, focused support—whether it’s navigating a life transition, processing a specific experience, or working toward a personal goal. Our approach is always collaborative and tailored to your needs. Learn more about it in this re:sourced blog.
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Yes. re:treat welcomes clients across identities, cultures, backgrounds, relationship structures, and lived experiences. We are committed to thoughtful, affirming care rooted in respect, humility, and ongoing learning. We understand that mental health is shaped by personal, relational, cultural, and systemic realities.
Availability & Accessibility
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Yes. Many of our therapists offer early morning, evening, or weekend sessions to accommodate full schedules. When you reach out, we’ll do our best to match you with someone whose availability aligns with yours.
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Yes—our care knows no bounds in the state of California. We offer both in-person and virtual psychotherapy sessions, ensuring you have access to our support, no matter your location.
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Yes. re:treat offers both in-person therapy in Los Angeles and virtual therapy for clients throughout California. Availability may vary by therapist, so we’ll help you find the right fit based on your needs, preferences, and location.
Fees & Insurance
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Our fee structure is designed to be inclusive, with rates varying among therapists. We offer sliding scale spots to accommodate different financial situations. Please don’t hesitate to inquire about options that suit your budget.
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In our effort to make therapy accessible, we provide clients with superbills that are simple to submit to your insurance for potential reimbursement. Our team can also assist you in navigating the conversation with your insurance company.
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Yes. While re:treat does not accept insurance directly, we can provide superbills for clients who would like to seek reimbursement from their out-of-network benefits. Reimbursement depends on your specific insurance plan, so we recommend contacting your provider to understand your coverage.
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Yes. Each therapist on our team has a limited number of sliding scale or lower-fee openings. Availability varies, so if cost is a concern, please let us know during your consultation and we’ll do our best to connect you with an option that fits your needs.
Emergencies & Crisis Support
What should I do in a mental health emergency?
If you are experiencing a mental health emergency, immediate action is vital. Existing patients should try to contact us by phone. If you cannot reach us or are not a current patient, please go to your nearest emergency room or dial 911.
If you are in suicidal crisis or emotional distress, you can call or text 988 to reach the Suicide & Crisis Lifeline in the United States.